Transactions are down, operation costs are going up... What do you do to survive and thrive now?
ATM operators have been facing increasing difficulties in running their businesses. In addition to decreased interchange and lower transaction volumes, increasing fees from banks, ATM management costs have been on the rise. New state and local regulations, federal anti-money laundering initiatives which have closed ATM operator bank accounts, security upgrades and network fees are all contributing to the growing burden on independent ATM deployers.
“The additional fees and fines from networks, processors and regulators are a burden on my company,” said Debbi Haacke, owner of TransNational ATM. “Each party in the value chain bears a responsibility to provide information that will allow me to allocate expenses where they are incurred. Instead of being a partner with our operators and myself, they are simply looking for new revenue without helping us grow our business. I know I am not the only one feeling this way – my clients complain about this all the time.”